osapiens CMMS
Effective Workforce Management for Energy Utilities Companies
Streamline maintenance, field service, asset management, meter reading, and meter management—all in one platform.
Highest User Adoption
osapiens Hub
Trusted by more than 200 Utility Companies

Fast Onboarding
Get up and running in no time by easily tailoring our software to your business processes and system landscape.

10 Years+ Experience
Proven expertise in the utilities sector, to help you optimize grid maintenance, workforce management, and asset performance.

SAP & GIS Integration
Easily integrate osapiens with SAP ECC/S4HANA and GIS systems for visual representation of assets and infrastructure.
Workforce Management for Utilities
Define working time models, manage shifts, absences, and technician availability.
Use drag-and-drop scheduling with multi-stage planning, including downtime and workload balancing.
Assign tasks based on qualifications, split work orders across teams, and track progress in real time.
Plan and confirm appointments with customers by easily comparing qualified technicians schedules and notify the customer about the scheduled date and time.

Meter Management and Reading
Automate the entire meter management process from scheduling and mobile readings to integrated ERP documentation (e.g. SAP for Utilities IS-U).
Plan and execute the installation, removal or replacement of meters, smart meters and other devices like gateways.
osapiens’ state of the art platform scales to 100,000+ meters efficiently accelerating service execution.

Stay Productive –
Online or Offline
Create and assign work orders directly from the field using a mobile device.
Access work order templates, capture data, and update job status in real time.
Attach photos, videos, and checklists, log material usage, and complete reports on-site.
Digitize complex checklists to comply with Energy and Utilities regulations like Technical Rule of VDE VDE 0105 or DVGW G 495, G466.

GIS Integration for osapiens CMMS
Link work orders and maintenance activities to precise geographic locations for better visibility and planning.
Use GIS to visualize asset conditions, track utility and energy networks, and improve dispatch efficiency.
Real-time updates between GIS, SAP, and workforce management for accurate asset and network data.
We support integration with leading GIS platforms like Smallworld GIS and ESRI.

Certified SAP Connector
Create, track, and manage work orders directly in SAP without data exports or third-party systems.
Generate and update asset, meter, and equipment master data prior to installation or service tasks connected to SAP IS-U.
Track inventory levels and serialized devices, and synchronize material consumption with SAP for Utilities to allow real time availability and increase.

Trusted by more than 1,700+ businesses

How Nordex is Maintaining More Than 11,400 Wind Turbines Globally
“We were looking for a stable platform that would simplify and optimize our workflows”
Alberto Erce Iturgaiz
Group Lead, Service Digitalization Department, Nordex Group