osapiens CMMS

AI agents for maintenance: the CMMS that runs the work

Planners write work orders by hand, technicians look up manuals on the way to the asset, and every finished job still has to be documented. That admin time is missing at the machine. In osapiens HUB for Maintenance, AI agents prepare the work and your team approves it.

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+67%

wrench time. 50% of the shift at the asset instead of 30%, from the same team.

50%

faster repairs. History, manual and part are ready before the technician arrives.

2×

preventive maintenance compliance. Plans that keep themselves up to date.

Maintenance teams lose a large share of their day to admin. A classic CMMS records that work. osapiens HUB for Maintenance prepares it: AI agents plan, prepare, document and report, and your team approves where it matters. Planners spend less time chasing, technicians have history, manual and part ready before they arrive, and managers get an answer when they ask.

How it works

From fault report to fixed, in one shift

Here is how one jammed labeller moves through osapiens HUB. All figures in this example are sample data.

SKSarah K.Maintenance planner07:42

Approve work orders instead of writing them

An operator says it into the app: “Labeller on Line 2 is jamming again.” Within a minute the agent has drafted the work order, reserved the part, attached the lockout procedure and proposed a technician. The planner checks it and clicks Approve.

Every request becomes a work order. Voice, app, email or machine alarm: each arrives prioritized.
Agents draft the work order. Steps, parts and procedures are ready for approval.
Technicians are proposed by skills, shifts and workload. The planner confirms the assignment on the planning board.
Approve, or let routine jobs run. Autopilot within your rules.

Planning board for week 43 with the work order for Labeller L2 proposed by the Planning Agent, with four steps, a reserved part and a qualified technician, ready for approval

Technician at a bottling line using the osapiens AI Assistant on a smartphone to see the last repair, the manual page and the part in stock, and to complete work order WO-2304 by voice

MBMarco B.Technician09:05

Get answers at the asset and document by voice

At the labeller, Marco opens the mobile app and asks: “What was done the last time this jammed?” He gets the last work order, the manual page and the part in stock. After the fix he says what he did, even without a connection. The work order is complete with time, downtime, parts used, notes and photo. He signs and moves on.

The AI Assistant at the asset: history, OEM manuals, drawings and stock, by asking.
Voice completes the work order: notes, time, downtime and parts used.
Photo, QR code or voice. Offline, synced when back online.
Smart forms with validation. Checklists that check as you go, signed on site: 25% fewer faulty work orders.

JWJonas W.Maintenance manager16:30

Get the KPIs you need without building a dashboard

“How much downtime did Line 2 have this month, and why?” The answer: 3.2 hours, three labeller jams, guide rail wear, with the work orders behind it. The assistant also proposes a change: lubrication interval from quarterly to monthly. Approve, and the plan is updated.

Any KPI in plain language: downtime, repair time, PM compliance, backlog.
The reason behind the number, down to the work orders.
Reports on request for the shift, the site or the board.
Proposals that improve the plan. You approve.

AI Assistant answering a question about Line 2 downtime with KPIs for downtime, repair time and PM compliance, and proposing a monthly lubrication interval for approval

Bring a real fault. We run it through the agents, from first report to approved work order.

Book a demo on a real fault

How far agents go

Assist, Approve, Autopilot: you decide

Each customer decides, agent by agent, how far it goes.

LEVEL 1

Assist

Agents find, draft and suggest. People do the work.

THE PLANNER

Still plans. The agent suggests.

LEVEL 2

Approve

Agents prepare the whole job. People approve with one click.

THE PLANNER

Approves what the agents build.

LEVEL 3

Autopilot

Routine work runs within your rules. People handle the exceptions.

THE PLANNER

Sets the rules. Agents run the routine.

Start with Assist and move up agent by agent, once the results convince you.

osapiens HUB Agent Factory

AI agents for the core maintenance workflow

Configure, instruct and monitor every agent in one place. Start with ready agents, adapt them to your plant or build your own. Your team keeps the decisions, the agents take the repetitive work.

Configure→Instruct→Monitor