Designing an end to end service architecture:

Discover how Nordex, a global manufacturer, installer, and maintainer of wind turbines active in more than 40 countries, is driving operational excellence with osapiens and advancing its approach to Field Service Management (FSM). Juliana Duarte, Global Mobile Lead at Nordex, shares how the company moved from fragmented systems and siloed teams to one unified, end-to-end process across Production, Installation (PMEPC), and Service. The session offers an honest, real-world look at what it actually takes to align different business areas around a single digital backbone and build a scalable Field Service Management solution.

Why watch:

• Real customer perspective from Nordex on rolling out osapiens across three distinct business areas
• How a single configurable platform replaced fragmented systems and disconnected workflows
• Practical lessons on driving adoption across different countries, cultures, and teams
• Concrete results: live in 23 countries with 2,000+ users, measured by adoption and trust rather than technology alone
• Candid live Q&A covering adoption challenges and predictive/preventive maintenance in practice