In today’s complex asset environments, traditional maintenance practices often fall short of delivering the efficiency and transparency required for sustainable growth. According to Deloitte, poor and outdated maintenance strategies can reduce an asset’s overall productive capacity by 5% to 20%.  

On the shop floor, technicians and planners frequently face a set of recurring challenges, especially when they lack mobile access to critical tools and information like work orders, asset histories, spare parts data, and documentation. Without the ability to access or update systems in real time, errors multiply, delays increase, and compliance suffers. 

Key roadblocks in traditional maintenance processes include: 

• Technicians can’t access or update work orders on site, leading to delays, incomplete records, and missed steps. 
• Asset data, maintenance histories, and manuals are often paper based, requiring printouts or handwritten notes that can quickly become outdated.
• Spare parts and inventory information aren’t available on demand, making it harder to locate or request critical items when they’re needed most.
• Real-time job updates are impossible, preventing supervisors from tracking progress or reallocating resources effectively.
• Compliance checks and required forms are difficult to manage, increasing the risk of missing documentation or non-compliance.
• Manual scheduling and reporting create administrative overhead, slowing down processes and increasing the likelihood of errors.

To overcome these roadblocks and drive efficiency across the value chain, maintenance teams need modern tools that not only extend the functionality of legacy systems but also enable scalable, future-ready operations.  

Augmenting Your SAP Maintenance with osapiens

The osapiens HUB for Maintenance integrates seamlessly with SAP, extending your system’s capabilities without replacing it. As an SAP-certified solution for NetWeaver, our CMMS platform complements your SAP maintenance landscape with a modern, digital layer, streamlining the entire maintenance lifecycle:

• Work Order Creation: Rapid, automated work order generation using standardized templates 
• Planning & Dispatch: Assignment of operations to technicians or teams based on availability and skillsets 
• Work Execution: Real-time status updates, mobile data capture, and asset insights on-site 
• Resolution: Digital completion, documentation, and data feedback into SAP 

Deep Dive: How the osapiens HUB Adds Value 

The osapiens HUB for Maintenance is designed to fill the operational gaps left by standard SAP configurations. By connecting planners, technicians, and systems in real time, it enables more efficient execution, better data consistency, and stronger process control. Below are the key functionalities in detail: 

Work Order Management and Ease of Use

With the osapiens Portal and built-in automation tools, maintenance teams can manage work orders effortlessly. Thanks to an intuitive UI and flexible form design, users can define data capture processes that mirror their specific operational needs, without the need for tedious workarounds or disconnected spreadsheets. Smart form logic ensures that only relevant fields are displayed, reducing clutter and increasing accuracy.

Efficient Planning and Scheduling

Planners gain full control over workforce allocation. Whether assigning tasks to individuals, co-workers, or entire teams, the platform accounts for shift patterns, on-call duty, and non-working hours. This helps avoid scheduling conflicts while maximizing resource utilization. Technicians receive job updates in real time, along with guided instructions, ultimately ensuring that progress is aligned with Service Level Agreements (SLAs).

The Ideal Mobile Companion for Maintenance Technicians

Field technicians benefit from streamlined mobile workflows that support efficient work execution. With instant access to job details, interactive task lists, and embedded data capture, technicians can complete tasks accurately and without delay. Moreover, users can also view up-to-date stock levels and asset histories directly from the field, reducing unnecessary trips and communication loops.

Compliance, Transparency, and Growth

All maintenance data captured through the osapiens HUB feeds directly into performance dashboards and compliance reports. By centralizing and digitizing these processes, companies can not only increase audit readiness but also create a robust foundation for continuous improvement. 

Unlock More from Your Existing Systems

With certified SAP integration, mobile-first design, and intelligent automation, osapiens HUB for Maintenance helps organizations eliminate inefficiencies, reduce downtime, and scale operations with confidence. 

Over the past 20+ years, Rémi Morisot, Principal Product Relationship Manager (AssetOps Delivery) at osapiens, has been helping maintenance and service organizations select the right solutions and get the most out of their existing ERP systems to achieve operational excellence and increase asset uptime. His experience flows directly into this walkthrough of how to augment SAP maintenance operations with the osapiens HUB. 

Want to see it in action? 

In this recorded session, we walk through real-life use cases, show how to augment your SAP maintenance operations step by step, and provide practical tips for implementing a modern CMMS strategy, powered by the osapiens HUB. 

Watch the full recording now and discover how you can simplify your maintenance operations with SAP and osapiens.